How to Submit a Ticket on Shein

In the bustling world of online shopping, hiccups and concerns can occasionally arise. That’s where the importance of knowing how to submit a ticket on Shein comes into play. By doing so, you’re opening a direct line of communication with Shein’s support team, ensuring that your queries and issues are swiftly addressed.

How to submit a ticket on Shein

  1. Go to the Shein website and sign in to your account.
  2. Click on the “Customer Service” button (the headphone icon in the upper right corner of the screen).
  3. Select the “Submit a Ticket” option.
  4. Choose the question type that relates to your inquiry.
  5. Type in your inquiry and provide as much detail as possible.
  6. Attach any relevant photos or screenshots.
  7. Click on the “Submit” button.

Here are the different question types you can choose from when submitting a ticket on Shein:

  • Order Issue
  • Product Issue
  • Payment Issue
  • Shipping Issue
  • Account Issue
  • Other

If you are not sure which question type to choose, you can always select “Other” and provide a brief description of your issue in the text box.

I hope this helps!

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